Yes, we ship globally. On our delivery and returns page you can check the full list of countries we deliver to.
Do you accept Cash on Delivery?
Yes, we accept Cash on Delivery for the following regions only: UAE & KSA.
How can I return an item?
Unfortunately, we have a strict no-return policy on all of our beauty products. Please read our return policy.
How can I track my order?
Once the order is dispatched, we will send the tracking information to the registered email ID provided at the check-out. If you haven’t received an email, please email us at hello@christianlaurent.com and mention your order number.
How can I change my delivery address after placing an order?
Please write to hello@christianlaurent.com mentioning your order number, full name, and exact address you would like your order to be delivered to.
What if item is damaged on delivery?
If we are at fault for the damage, please contact us at hello@christianlaurent.com providing reference pictures. Our team will contact you and provide further instructions on item replacement.
How can I cancel my order?
Once you’ve received the shipping confirmation, it will not be possible to cancel your order.
If something is missing from my order?
We advise you to check the package carefully. Sometimes we place small items attached to big ones. If the item is still missing, please contact us on hello@christianlaurent.com.
What if I receive a different item and not what I ordered?
The Christian Laurent Team makes sure that you receive what you have ordered. In the event that we have made a mistake, please email us on hello@christianlaurent.com.
Where do you deliver?
We offer delivery within UAE, KSA, other GCC countries, Middle East, India and major countries globally. The complete list of our destinations is available here.
Who are the shipping partners for Christian Laurent®?
First Flight & DHL.
What are your payment methods?
You can make a secure payment using your credit / debit card: Visa, Master, Mada. For our customers from UAE & KSA we offer cash on delivery.